FLIR ONE® Support

Contact Support - All Models

Naturally, we have a staff of friendly, knowledgeable human beings, ready to assist you. We invite you to refer to the FAQ for even faster answers to a few common questions. But please, don’t hesitate to contact us. You can reach us by any means on this page, or by sending us an email to FLIRONE-Support@flir.com.

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FLIR ONE Limited Warranty (12 Months)

LIMITED WARRANTY. We warrant to the original purchaser, that the FLIR ONE will conform to published specifications and be free from defects in materials and workmanship for period of one year from the Purchase Date. CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY, AT OUR OPTION, IS THE REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS IN A MANNER, AND BY A SERVICE CENTER, AUTHORIZED BY US. IF WE DETERMINE THAT THIS NOT SUFFICIENT, WE SHALL REFUND YOU YOUR PAID PURCHASE PRICE AND HAVE NO OTHER OBLIGATION OR LIABILITY TO CUSTOMER WHATSOEVER.

WARRANTY RETURN, REPAIR AND REPLACEMENT. To be eligible for warranty repair or replacement, Customer must notify FLIR within thirty (30) days of discovering of any apparent defect in materials or workmanship. For more information, Please visit http://www.flir.com/cs/warranty.

We reserve the right to determine, in its sole discretion, whether a returned product is covered under warranty.