System Requirements

How does a neutral density filter affect the scene dynamic range of FLIR’s OEM cameras?

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Technical Guidance

What do I do with unused signals on my Boson, Lepton, Tau, or Quark cameras?

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Technical Guidance

Is there a way to maximize the video display on the Boson app for Windows PC to full screen?

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Technical Guidance

How do water droplets on the camera lens affect the image? Do they affect the image as much as on a visible light range camera?

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System Requirements

Are Boson, Tau2 rated for compliance with any safety standards?

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Warranty & RMA

What is the process for handling Boson, Tau2, and Quark2 warranty repairs, including typical turnaround times?

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Warranty & RMA

What is the standard warranty period for Tau2, Quark2, and Boson cameras?

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System Requirements

Are there any safety issues associated with the storage, operation, repair and-or disposal of Boson or Tau2?

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Technical Guidance

Does slow video have any effect on perceived resolution?

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Technical Guidance

Is Boson a true 60-Hz, and the 30-Hz setting is averaging two frames?

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