Technical Guidance

Are Quark2 cameras available without lenses?

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Trouble Shooting

I have lost or can’t find or don’t remember receiving the camera control software or User’s Guide. How can I get a copy?

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Technical Guidance

Are Tau2 and-or Quark2 SW and FW release notes available?

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System Requirements

Will the VPC allow an image from Tau2, Quark2 to be displayed on a PC or is a video frame grab card needed?

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Technical Guidance

Are FLIR's OEM products on a GSA Schedule?

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Technical Guidance

Why do Boson, Tau2, and Quark2 cameras need Schedule B and HS numbers?

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Technical Guidance

For protection, is a special window needed in front of my FLIR camera that won't interfere with the thermal imaging?

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Technical Guidance

Does Tau2 or Quark furnish an ability to wirelessly transmit or downlink video data from an unmanned vehicle or drone?

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Technical Guidance

How are FLIR's thermal cameras identified for warranty tracking purposes? Is there a serial number, unique ID number, etc.?

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Technical Guidance

What is the occasional clicking sound made by the Tau2 camera? What is FFC?

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