Support Center
This product has been discontinued.

Articles:

Configuration

My Ethernet camera (FLIR A3x0/A3x5/A6x5/Ax5) in FLIR Tools does not display a live image but instead shows a rainbow-colored image. How do I fix this?

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Instructions

I see that there are two firmware versions for the A3xx cameras. Which one should I choose?

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Compatibility

Which FLIR cameras are supported by the Atlas SDK?

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Trouble Shooting

I cannot connect to my FLIR A3xx camera via Ethernet. What is the reason?

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Registration

I'm trying to register my FLIR product but I recieve an error that the serial number is not found. What is the reason?

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Trouble Shooting

I have a FLIR A3xx camera but I cannot see the image stream. What is wrong?

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Warranty & RMA

FLIR Security Product Warranties

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Documents:

Brochure
FLIR A310F And A310PT Brochure
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Pro Security Cyber Hardening Guide
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Selection Guide
FLIR Security Product Matrix
Download
Software Firmware Release Note
DNA Release Notes V2.2.0.35
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Tech Note
FLIR Security Infographic
Download
Security Camera Best Practices Tech Paper
Download
Warranty
FLIR Security Fixed Motor Pan Tilt Thermal Camera Limited Warranty
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Downloads:

Software Download
Discovery Network Assistant (DNA) (v.2.2.0.35, 29-Aug-2018)
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Training:

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