Contact Service & Support

FLIR's global support team is committed to providing timely technical expertise, training, and services around the globe. Whether you need to select products, plan an installation, or learn how to get the most from your system, FLIR will be there every step of the way.

Technical Support and RMA assistance for FLIR Security products can be obtained by phone, e-mail, or chat around the globe:

Email

Thermal Products:
product.thermal.support@flir.com

Enterprise Products:
Formerly DVTEL, such as Latitude, Horizon, Meridian, Quasar Ariel and ioi
product.enterprise.support@flir.com

Recorders, Bundles & Cameras
product.visible.support@flir.com

Phone

Select your region:

Phone: +1 800 254 0632

Chat

Support engineers for our Enterprise and Thermal product lines are also available by chat. Response times via chat will vary based on overall call volume.