Service, Repair and Calibration

Americas  |  Europe, Middle East and Africa  |  Asia and Oceania 

Americas

USA

Teledyne FLIR USA
 
Teledyne FLIR, Solutions
110 Lowell Rd
Hudson, NH 06051 USA
 
Teledyne FLIR, Components
6769 Hollister Avenue
Goleta, CA 93117 USA

For FLIR Thermal Cameras

Repair and Calibration:
To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMAUpdate existing RMA, or with any questions call us at 1-866-FLIR-911 Opt 2.

Technical support: Call us or Ask a Question

 

For FLIR Maritime Cameras

To request a new RMA Customer Portal (online RMA request form), or to get in touch with our service center email: USrepair@FLIR.com
Also see FLIR Thermal Maritime and Raymarine FAQ for further details
 

For EXTECH and FLIR meters

Repair and Calibration: Customer Portal (online RMA request form)
Technical support: Call us or Ask a Question
 

For Enterprise Security Cameras and Systems

Repair: Call us or Contact Service
Technical support: Call us or Ask a Question
 

For FLIR Thermal Camera Cores such as Tau 2, Boson, and Neutrino

Technical support: Ask a Question
   

Canada

Teledyne FLIR Canada
675 Tradewind Drive
Units 1 & 2
Ancaster ON, L9G 4V5
Canada
1-800-613-0507 Option 4
 

Repair and Calibration

For Service requests on the below models  
  • Thermal Handheld Cameras
  • Thermal Fixed Mount Cameras
  • Science and Automation

Request a new RMA (Return Material Authorization) or Update existing RMA.

For General Inquiries please use our Contact Service page. (login required)

 

Technical Support

For any questions related to FLIR software, FLIR and EXTECH Test and Measurement products, application questions, or warranty status requests, please Ask a Question to get in touch with our Product Specialists.
 
   

Brasil & Latin America

Teledyne FLIR Brasil
Av. Antonio Bardella, 320
18085-852 Sorocaba, SP
Brasil
Assistência Técnica (Português)

 

 

Suporte Técnico / Soporte Tecnico

Brasil: 0800 878 2486 ou Faça uma Pergunta
Latinoamérica: Formular una Pregunta

 

Reparo & Calibração / Calibración y Reparación:

Termovisores / Cámaras Infrarrojas
Solicite uma Ordem de Serviço
 

Equipamentos de Teste e Medição / Equipos de Prueba y Medición

Brasil: Solicite uma Ordem de Serviço
Latinoamerica: Contacte a su distribuidor
   

 

Europe, Middle East and Africa

Europe*

*See local service centers below for other product lines
Teledyne FLIR Sweden
PO Box 7376
Antennvägen 6
SE-187 15 Täby
Sweden
+46 (0) 8 753 26 54
 
Teledyne FLIR Estonia
Osmussaare 1,
13811 Tallinn
Estonia
+372 6063976
 
Teledyne FLIR Belgium
Hospitaalweg 1b
B-8510 Marke
Belgium
+32 (0)56 363 041

For FLIR Thermal Cameras

FLIR Teledyne Estonia is the Service Center for customers in Europe (excl. the UK) for the following thermal camera models/series:
  • AX8
  • Cx Series
  • Ex Series, Exx Series
  • Kx Series, Kxx Series
Repair and Calibration:

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update existing RMA.

Technical support: Call us or Ask a Question

 

For Thermal Security Cameras

FLIR Teledyne Estonia is the Service Center for customers in Europe (excl. the UK) for the following thermal camera models/series:
  • Elara™ FB Series ID, FB Series O, FC-AI
  • Saros™ DH-390 Dome
FLIR Teledyne Sweden is the Service Center for customers in Europe (excl. the UK) for the following thermal camera models/series:
  • PT Series, PT-HD Series, PT Cooled, PT-HD Cooled
  • F Series, F Series ID, FC Series (ID,R,S,O), 
  • FH Series ID, FH Series R
  • DM/DX-series
Repair: Please request a RMA in the Customer Portal (online RMA request form).
Technical support: Call us or Ask a Question
 

For EXTECH and FLIR meters

Repair and Calibration: Customer Portal (online RMA request form)
Technical support: Call us or Ask a Question
 

For Enterprise Security Cameras and Systems

Repair: Call us or Contact Service
Technical support: Call us or Ask a Question
 

For Traffic Systems (ITS)

FLIR Teledyne Belgium is the Service Center for customers in Europe for the following thermal camera models/series:
  • TrafiCam, TrafiOne, TrafiSense, TrafiBot
  • ThermiCam, ThermiBot 2
  • VIP and COM boards
  • ITS Dual
Repair:

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update existing RMA.

Technical support: Ask a Question
 

For FLIR Thermal Camera Cores such as Tau 2, Boson, and Neutrino

Technical support: Ask a Question
 
Thermal Maritime
For Technical Support and Service please see the FLIR Thermal Maritime and Raymarine FAQ
   

Scandinavia, Baltic, Balkan & Southern Africa

Teledyne FLIR Sweden
PO Box 7376
Antennvägen 6
SE-187 15 Täby
Sweden
+46 (0) 8 753 26 54
Contact Service
Request new RMA
Update existing RMA
 
 

Repair and Calibration

Center for Thermal Handheld Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update existing RMA.

 

Technical Support

Ask a Question or Call Us to get in touch with our Product Specialists.
   

Germany, Austria, BeNeLux, Hungary, Czech Republic, Poland, Switzerland

Teledyne FLIR Germany
Berner Strasse 81
D-60437 Frankfurt am Main
Germany
+49 (0) 69 95 00 900
Service Kontakt (German)
RMA Nummer beantragen (German)

Contact Service (English)
Request a New RMA (English)

Repair and Calibration

Repair Center for Thermal Handheld Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.
 
To get in touch with our service center, use our Contact Service page. (login required)
 

Repair and calibration of Detection Products

Please use the Detection Support Portal  
 

Technical Support

Ask a Question or Call Us to get in touch with our Product Specialists.
 
   

Italy, France & Spain

Teledyne FLIR Italy
Via L. Manara, 2
20812 Limbiate (MB)
Italy
Contact Service
Request new RMA
Update existing RMA

Repair and Calibration

Repair Center for Thermal Handheld Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update existing RMA.

 

Technical Support

Ask a Question or Call Us to get in touch with our Product Specialists.
 

D19 Certification

Certified CNPP laboratory for D19 certification:
You can find more information here, or Contactez SAV
   

United Kingdom

Teledyne FLIR UK
2 Kings Hill Avenue - Kings Hill
West Malling
Kent
ME19 4AQ
UK

Repair and Calibration

Repair Center for Thermal Handheld Cameras, Thermal Security Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update an existing RMA.
To see all of your open questions with us click here.

 

Thermal Maritime
For Technical Support and Service please see the FLIR Thermal Maritime and Raymarine FAQ

 

Technical Support

Ask a Question or Call Us to get in touch with our Product Specialists.
 
   

Middle East & Northern Africa

Teledyne FLIR UAE
Building No: DLC-FH-03
Dubai South, Dubai World Central
P.O. Box 713153
UAE
+971 4 802 4999
Contact Service
Request new RMA
Update existing RMA

Repair and Calibration

Repair center for Thermal Handheld Cameras, Thermal Security Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update existing RMA.

Thermal Maritime
For Technical Support and Service please see the FLIR Thermal Maritime and Raymarine FAQ

Technical Support

Ask a Question or Call Us to get in touch with our Product Specialists.
 
   

 

Asia and Oceania

日本 (Japan)

Teledyne FLIR Japan
141-0021
東京都品川区上大崎2-13-17
目黒東急ビル5F
サービスに連絡する

 

 
 

修理・校正

ハンディ型サーモグラフィカメラ、サイエンス・オートメーション用固定型サーモグラフィカメラのサービス拠点です。

修理・校正のご依頼は こちらのページ からお願いいたします(ログインが必要です)。

ご質問・ご依頼の履歴、状況確認は こちら 。

 

お問い合わせ

製品の技術専門チームへ質問をするには こちらのページ をご利用ください。
   

中国 (China)

Teledyne FLIR China
Unit No 301-302, Building K,
No 168-26 Daduhe Road, Putuo District,
Shanghai, 200062
PR China
 
Teledyne FLIR 中国
中国
上海市普陀区
大渡河路168弄26号K幢301-302室

+86 (0) 21-5169-7628
联络服务

 

 
 

维修以及标定

此维修中心,可以修理手持式以及在线式热像仪。 若需要联系维修中心,请使用 联系服务 页面。

您也可以使用申请RMA或者 更新存在的RMA.

Repair and Calibration

Center for Thermal Handheld Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update existing RMA.

 

技术支持

点击问题咨询 联系我们的产品专业人员。

Technical Support

Ask a Question to get in touch with our Product Specialists.
 
   

Hong Kong, Macao, Taiwan, ASEAN

Teledyne FLIR Hong Kong
Room 1613-15, Tower 2
Grand Central Plaza
138 Shatin Rural Committee Rd
Shatin, N.T.
Hong Kong
+852 27 92 89 55
联络服务
Contact Service

 

 
 

Repair and Calibration

Center for Thermal Handheld Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update existing RMA.

 

Technical Support

Ask a Question to get in touch with our Product Specialists.
   

South Korea

Teledyne FLIR South Korea
11F, Haesung-2-Bldg.
Teheran-Ro 508
Gangnam-Gu, Seoul, 06178
South Korea
(02)565-2724
Contact Service

 

 
 

Repair and Calibration

Center for Thermal Handheld Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.

 

Technical Support

Ask a Question to get in touch with our Product Specialists.
   

Australia & Oceania

Teledyne FLIR Australia
G01, 9-11 Miles Street
Mulgrave, VIC, 3170
Australia
+61 (0) 3 9550 2800
Contact Service

 

 
 

Repair and Calibration

Center for Thermal Handheld Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update existing RMA.

 

Technical Support

Ask a Question to get in touch with our Product Specialists.
 
Thermal Maritime
For Technical Support and Service please see the FLIR Thermal Maritime and Raymarine FAQ
 
   

India

Teledyne FLIR India
1111, D Mall, Netaji Subhash Place,
Pitampura, Delhi-110034
India
+91 11 47212002
Contact Service
 
Teledyne FLIR India, Security (DVTEL)
303, SSR Corporate Park,
13/6, Main Mathura Road,
Near NHPC Chowk
Faridabad, Haryana-121003
India
+91 (129) 431-5031/32
 

Repairs

Center for Thermal Handheld Cameras, as well as Thermal Fixed Mount Cameras used for Science and Automation.

To get in touch with our service center, use our Contact Service page. (login required)

 

Repair for Security Cameras

Center for Thermal Security Cameras, as well as Enterprise Security Cameras.

To get in touch with our service center, use our Contact Service page. (login required)

You can also Request a new RMA or Update existing RMA.

 

Technical Support

Ask a Question to get in touch with our Product Specialists.
   

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