Turning Footage into Action

Shoplifting, vandalism, vehicle break-ins, slips, falls, and fights. Today’s shopping malls respond constantly to incidents across their properties.

Flir's cameras, unified VMS, and evidence management tools help retail security and loss prevention teams respond in the moment and resolve incidents more efficiently afterward.

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Fewer false alarms, faster response — Flir develops its AI detection algorithms in-house, keeping nuisance alarms low across both thermal and visible cameras. Alerts appear on a single screen in the unified video management system (UVMS), so your team can focus on responding to real threats. 

Filter Out the Noise

Locate any incident in seconds — Mall incidents like shopper complaints or missing stock often aren’t reported until well after the fact. Instead of scrubbing through hours of footage to find the event, Flir's UVMS lets operators search recorded footage by time, camera, and location.

Search Don’t Scrub

Follow a subject with evidence-grade clarity — Flir's high-resolution cameras deliver forensic-quality images that keep faces, license plates, and details clear and identifiable. The UVMS then links each camera to the next with on-screen directional arrows, so operators can follow a subject across a shopping center in seconds, whether live or in playback.

Capture Every Detail, Follow Every Move
Filter Out the Noise
Search Don’t Scrub
Capture Every Detail, Follow Every Move

"The easy-to-use client software has allowed the Centre to easily hand over high-quality evidence to the Police force in just a few clicks, which is exceptional." 

- Paul Maddox, Security Manager at Eden Shopping Centre
Buckinghamshire, England

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Solutions Designed with Shopping Centres in Mind

Flir Raven Security Site Planning Software

Design camera coverage based on your retail floor plan before ever making a purchase.

  • Upload an image of your venue, map coverage of Flir technologies, and request a quote
  • Drag and drop solutions from Flir’s security portfolio of visible cameras, thermal cameras, and radars 
  • Expose gaps and blind spots before deployment, not after an incident
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Flir Nexus® Communication Protocol

Extend security beyond your retail footprint to mall parking lots, loading areas, and perimeters. 

  • Link thermal cameras, visible cameras, and radar at the edge without middleware
  • Detect movement around loading docks, back entrances, and parking garages with our thermal cameras, then hand it off to the nearest PTZ to track the target from camera to camera
  • Cover large outdoor areas with fewer devices, keeping total cost of ownership low while maintaining full situational awareness
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Flir’s Open-by-Design Architecture

Strengthen your existing security ecosystem or build it all with Flir.

  • Our open-API unified VMS integrates with third-party access control, video analytics, license plate recognition, and other edge device providers
  • Connect ONVIF-compatible cameras to build on your existing investment and avoid costly rip-and-replace projects
  • Use Flir’s visible cameras, thermal cameras, radars, and VMS together and receive one comprehensive solution with one source of support
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Ready to Get Started?

From the food court to the far-flung corner of the parking lot, Flir delivers proactive security you can see, track, and act on in seconds.

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