Trying to install FLIR QuickReport (on Intel IPP 5.1) but get error message "Error 1327 Invalid Drive: H:\"

During installation of FLIR QuickReport (on Intel IPP 5.1) I get an error message that says: "Error 1327. Invalid Drive: [drive letter]" where drive letter is a hard drive disk such as F: or H:.

 

Reason

 

You are using folder redirection and the mapped drive no longer exists, or you are not connected to the network it is mapped to.

 

 

Solution

 

Important: FLIR does not support nor encourage modifying the registry, which contains critical system and application information. Make sure to back up the registry before modifying it. For more information about the registry, refer to your Windows documentation or contact Microsoft.

 

  1. Choose Start > Run.
  2. In the Open box type Regedit and click OK.
  3. Browse to the following keys:
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  4. Verify the drive, path, or variables are valid for each of the keys.

For each of these keys on the right hand side there is a Data column. For each entry that refers to a variable or a path name, each value needs to refer to a valid drive, path or variable. These path names may be unique to your individual PC. To restore the defaults it may be necessary to examine a known working machine, or contact a Microsoft Windows technician for additional help.

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