FLIR Security Product Warranties

FLIR Thermal Warranty Information

Product Warranty: 
FLIR 3-10 / 2-10 / 1-10 Global Limited Warranty (PDF)

Product Registration: 
Register your thermal security camera

Repair Services: 
The FLIR expert service team provides quality warranty and non-warranty repair. 
Phone: 1-888-747-3547
Email: SBA-CameraRepair@flir.com

FLIR Enterprise Warranty Information

Warranty for Quasar and Ariel Cameras, USS Edge products and Meridian NVR

Please download the warranty information and RMA Policy and Repair process below.

FLIR Enterprise Warranty Information (PDF)

RMA Policy and Repair Process (PDF)

For additional information contact product.enterprise.support@flir.com

Internet Alert - A warning to our valued customers

FLIR Professional Security products are sold exclusively through installing dealers and integrators who purchase FLIR products from Authorized Distributors. These professional dealers and integrators provide exceptional installing, as well as post-sales and service support for FLIR products.

Please be advised that only FLIR products purchased through an Authorized Distributor will be eligible for any warranties. FLIR will not honor any warranty for FLIR Professional Security products purchased from an Internet distributor that is not an Authorized Distributor.

Be aware that unauthorized Internet distributors often offer a warranty on a FLIR product to unsuspecting customers that is not valid. These products are not covered under any manufacturer’s warranty. We urge you to use caution when purchasing FLIR Professional Security products through unauthorized Internet distributors. Please check the complete list of FLIR Authorized Distributors here.