1. start with a "clean" camera
2. set up a spot in the web interface
3. set up an alarm to trigger on the spot
4. set DO 1 to trigger on the alarm set up in step 2.
5. trigger the alarm, for example by increasing temperature over 30 degrees.
Result: the digital output will not go high
A file in the camera system folder has to be updated
Before update, make sure the application and web filekits are versions baseDisk 1.4.2 and webDisk 1.4.0
Please contact FLIR service center for assistance.