Request Service for FLIR Government & Defense Products

Portland Service Contact Information

For technical questions and troubleshooting support:

Email Service: 
Star.SAFIRE.Service@FLIR.com 
BRITE.Star.Service@FLIR.com  

For all other support and to receive a Return Material Authorization (RMA) number, contact Portland Service Operations: 
Toll Free Service (8AM-5PM PST)
1-800-868-0639  

Email Service 
RMA.Request@flir.com  
Customer_Service@flir.com  

Boston Service Contact Information

For technical questions and troubleshooting support:

Email Service 
Imagingboston.Support@FLIR.com  

For all other support and to receive a Return Material Authorization (RMA) number, contact Boston Service Operations: 
Toll Free Service (8AM-5PM)
1-866-FLIR-911 (1-866-354-7911)

Elkridge Service Contact Information

For technical questions and troubleshooting support:

Email Service: 
service.integrated.systems@flir.com  

For all other support and to receive a Return Material Authorization (RMA) number, contact Portland Service Operations: 
Phone Service (8AM-5PM PST)
410-540-8660 Option #2  

Pittsburgh Service Contact Information

For technical questions and troubleshooting support:

Email Service 
GStactical@FLIR.com  

For all other support and to receive a Return Material Authorization (RMA) number, contact Pittsburgh Service Operations: 
Toll Free Service (8AM-5PM)
1-888-Infrared (1-888-463-7273)

UK Service Contact Information

For technical questions and troubleshooting support:

Email Service 
service@flir.uk.com  

For all other support and to receive a Return Material Authorization (RMA) number, contact UK Service Operations (8AM-5PM): 
+44 (0) 1732 221234

Sweden Service Contact Information

For technical questions and troubleshooting support:

Email Service 
flir.gss.support@flir.se  

For all other support and to receive a Return Material Authorization (RMA) number, contact Sweden Service Operations (8AM-5PM): 
+46 753 25 00

Ground Based Radar Service Contact Information

For technical questions and troubleshooting support:

Email Service 
radars@flir.com  

For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Radars Inc. Operations (8AM-5PM EST): 
+1 450-663-4554 x 330 

FLIR Service Center - Taiwan Contact Information

For technical questions and troubleshooting support:

Email Service 
flir.support@kolead.com.tw  

For all other support and to receive a Return Material Authorization (RMA) number, contact Taiwan Service Operations: 
10F., No.392,Yucheng Rd., Zuoying Dist.,
Kaohsiung City 81366,
Taiwan
Phone:+886 7 558 8599